Servix

Shipping Policy

Last Updated: January 2026

1. Shipping Methods

All orders are shipped through trusted and registered domestic courier partners and/or India Post (Speed Post). We ensure secure packaging and dispatch for safe delivery.

2. Order Processing Time

Orders are usually processed and shipped within 1 business day from the date of order confirmation or payment. Processing may be delayed during holidays, high-volume periods, or due to unforeseen operational challenges.

3. Delivery Timeline

Delivery duration depends on your location and the courier company’s service timelines. Standard delivery estimates:

Please note that delivery timelines are estimates provided by courier partners and may vary due to weather, logistics challenges, or regional delays.

4. Delivery Address

Orders will be delivered to the exact shipping address provided at checkout. Please ensure the address, phone number, and email are accurate.

You will receive order confirmation and shipping updates via the email ID or mobile number provided during registration or checkout.

5. Shipping Charges

Shipping charges (if applicable) will be clearly displayed during checkout before payment. Any shipping fees paid are non-refundable.

6. Delivery Delays

Servix is not responsible for delays caused by:

We will, however, assist you in tracking and resolving any delivery issues.

7. Shipment Tracking

Once your order is shipped, a tracking number (if available) will be shared with you. You can use the tracking link to monitor delivery progress.

8. Undelivered / Returned Shipments

If a courier is unable to deliver due to:

The shipment may be returned to us. We will contact you for re-shipping options. Additional charges may apply for re-delivery.

9. Customer Support

For any shipping-related concerns, please contact us:

Servix
Ground Floor, Ward No-61, Kath Ka Pul,
Patna City, Patna – 800008, Bihar, India

Customer Support: +91 9570638683
Support Hours: Mon–Fri (9:00 AM – 6:00 PM)