Refund Policy

Effective Date: January 2026


1. Refund Eligibility
Refund Processing Details
Payment Type Refund Method Action Required
Online (UPI / Card) Original Payment Method Automatic after approval
Cash on Delivery Bank Transfer Bank details must be added in profile
2. COD Refund Requirement

For Cash on Delivery (COD) orders, customers must complete their profile by adding a valid Bank Account Number and IFSC Code in order to receive the refund.

3. Support & Assistance

If you face any issue related to your Order ID or refund, please contact us using your registered email address at info@servix.in. Our support team will review and respond accordingly.

Approved refunds are processed within 5–7 business days.

24/7 SUPPORT

Transparency is our Policy.

Servix provides genuine laptop parts and CCTV services in Patna. We are a fully registered legal entity.

Contact Support

Yes! We cover Patna City, Kankarbagh, Boring Road, and surrounding areas for home laptop repair and CCTV installation.

Yes, Servix provides a valid standard invoice for all products and services to ensure your warranty is secure. Please note that as an MSME Udyam registered firm, we do not issue GST bills.

Yes, Servix is a legally registered Proprietorship Firm in Bihar with an active MSME Udyam registration, complying with all local trade regulations.