**Privacy Policy**
**Effective Date:** 14/10/2024
At Servix, we are committed to protecting the privacy and security of our users. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you register for an account or use our services, whether through our website, mobile app, or other platforms.
**1. Information We Collect**
When you register or interact with our services, we may collect the following information:
- **Personal Information:**
- Full Name
- Landmark
- Email Address
- Phone Number
- Address (including Country, City, State, Pin Code)
- Tax Identification Number (if applicable)
- Company Name (if applicable)
- Password
- **Additional Information:**
- IP address and browser details during visits to our website or app
- Information collected through cookies, web beacons, and other tracking technologies
**2. How We Use Your Information**
We use the information we collect from you in the following ways:
- **To create and manage your account** on our platform.
- **To communicate with you,** including sending service-related updates, status notifications, and feature announcements.
- **For security purposes,** such as preventing unauthorized access, managing account logins, and protecting personal information.
- **To provide customer support** or respond to your inquiries.
- **To comply with legal obligations** under applicable Indian law.
**3. How We Protect Your Data**
We employ robust security measures to safeguard your data, including:
- **Encryption:** All personal information you provide is stored securely and encrypted, ensuring that your data is protected from unauthorized access.
- **Access Control:** Only authorized personnel have access to your personal information.
- **Regular Audits:** We periodically review our data protection processes to ensure they meet industry standards.
**4. Sharing of Your Information**
We do not sell, share, or rent your personal information to third parties. However, we may disclose your information in the following situations:
- **With your consent:** We may share your information with third parties if you give us explicit consent.
- **For legal reasons:** We may disclose your information if required by law, such as in response to a court order or government request.
- **Service Providers:** We may share data with trusted third-party service providers who assist us in operating our platform, such as email services and cloud storage.
**5. Email Verification and Password Security**
- **Email Verification:** Upon registration, you will receive a verification email. You must complete the verification process to activate your account and access our services.
- **Password Protection:** You are responsible for keeping your password secure. Do not share your password with anyone. If you suspect unauthorized access to your account, notify us immediately.
**6. User Responsibility for Data Security**
While we take reasonable steps to protect your information, the transmission of data over the internet is never completely secure. You are responsible for safeguarding your personal information by:
- Using strong passwords
- Keeping your login credentials confidential
- Ensuring you access our platform from secure networks
**7. Compliance with Indian Laws**
Our services and data handling practices comply with applicable Indian data protection laws and regulations. By using our services, you agree to follow all applicable laws.
**8. Developer and Owner Information**
- **Developer Name:** Shubham Kumar Choubey
**Developer Email:** shubhamchoubey151999@gmail.com
- **Owner Name:** Ranjan Kumar
**Owner and Support Team Email:** support@servix.in
**9. Website and Mobile Application Details**
- **Website URL:** https://servix.in
- **Play Store App Name:** Servix
- **App Name (After Installation):** 'Servix' (following the latest update in version 7.0)
**10. Changes to Our Privacy Policy**
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and it is your responsibility to review this policy periodically. Your continued use of our services after any updates constitutes acceptance of the new terms.
**11. Governing Law**
This Privacy Policy is governed by the laws of India. Any disputes arising out of or related to this policy shall be subject to the exclusive jurisdiction of the courts in India.
**12. Contact Us**
For any questions or concerns about this Privacy Policy or your personal data, please contact us at support@servix.in.
By registering for and using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy.